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若發現外來人口自然人憑證IC卡遺失時該如何處理？ What should I do if the alien citizen natural person certificate IC card is lost or missing?
若因憑證遺失無法找回，選擇廢止憑證並重新申辦憑證者，請本人攜帶晶片IC居留證正本親至移民署任一服務站，辦理舊憑證廢止及新憑證申辦，重新申請新憑證比照初辦憑證IC卡流程辦理。
If you chose to revoke the certificate and reapply for a certificate when the certificate is lost and cannot be found, please bring an official copy of electronic alien certificate to any one of the Immigration Agency service stations in person to file a revocation of the certificate and an application for a new certificate. The procedure of reapplying for a new certificate is the same as the initial certificate IC card application procedure.
If you chose to revoke the certificate and reapply for a certificate when the certificate is lost and cannot be found, please bring an official copy of electronic alien certificate to any one of the Immigration Agency service stations in person to file a revocation of the certificate and an application for a new certificate. The procedure of reapplying for a new certificate is the same as the initial certificate IC card application procedure.
要如何申請外來人口自然人憑證暫時停用？ How to apply for the suspension of an alien citizen natural person certificate?
用戶可擇一下列方式辦理：
1、請至外來人口自然人憑證網站申請憑證暫時停用，網址：https://moica.nat.gov.tw 外來人口／憑證作業／憑證停用，輸入用戶代碼及IC卡卡號進行憑證停用作業。
2、傳真緊急停用申請書並檢附含有可鑑別身分之書面資料。緊急停用申請書請洽客服專線：0800-080-117；或EMAIL客服信箱：cse@moica.nat.gov.tw 索取，客服中心收到後，將在服務時間內儘速處理。
The certificate subscriber can chose one of the following methods to suspend the certificate:
1. Please go to the alien citizen natural person certificate website: https://moica.nat.gov.tw/, click alien citizen/certificate process/certificate suspension, and enter your certificate subscriber code and IC card number to apply for certificate suspension.
2. Fax an emergency suspension application form attached with written information containing identifiable identification. Please contact the customer service hotline: 0800-080-117 or email the customer service email: cse@moica.nat.gov.tw for the emergency suspension application form. After receiving your request, the customer service center will process the request as soon as possible during business hours.
1、請至外來人口自然人憑證網站申請憑證暫時停用，網址：https://moica.nat.gov.tw 外來人口／憑證作業／憑證停用，輸入用戶代碼及IC卡卡號進行憑證停用作業。
2、傳真緊急停用申請書並檢附含有可鑑別身分之書面資料。緊急停用申請書請洽客服專線：0800-080-117；或EMAIL客服信箱：cse@moica.nat.gov.tw 索取，客服中心收到後，將在服務時間內儘速處理。
The certificate subscriber can chose one of the following methods to suspend the certificate:
1. Please go to the alien citizen natural person certificate website: https://moica.nat.gov.tw/, click alien citizen/certificate process/certificate suspension, and enter your certificate subscriber code and IC card number to apply for certificate suspension.
2. Fax an emergency suspension application form attached with written information containing identifiable identification. Please contact the customer service hotline: 0800-080-117 or email the customer service email: cse@moica.nat.gov.tw for the emergency suspension application form. After receiving your request, the customer service center will process the request as soon as possible during business hours.
要如何申請外來人口自然人憑證復用？ How to apply for the resumption of an alien citizen natural person certificate?
至專屬網站申請憑證復用，網址：https://moica.nat.gov.tw 外來人口／憑證作業／憑證復用，輸入用戶代碼及IC卡卡號進行憑證復用作業。
Please go to the website: https://moica.nat.gov.tw/, click alien citizen/certificate process/certificate resumption, and enter your certificate subscriber code and IC card number for the application of the certificate resumption.
Please go to the website: https://moica.nat.gov.tw/, click alien citizen/certificate process/certificate resumption, and enter your certificate subscriber code and IC card number for the application of the certificate resumption.
外來人口自然人憑證暫時停用可以停用多久？ How long can an alien citizen natural person certificate be suspended?
用戶在申請暫時停用憑證時，不必申告所需停用期間，本憑證管理中心所設定憑證暫時停用的最長期限為自核可申請時間到該憑證到期的時間。
When applying for a certificate suspension, the certificate subscriber needs not to specify the period of suspension. The maximum suspension period set by this Certificate Management Center is the period from the approval of the application to the expiration of the certificate.
When applying for a certificate suspension, the certificate subscriber needs not to specify the period of suspension. The maximum suspension period set by this Certificate Management Center is the period from the approval of the application to the expiration of the certificate.
外來人口自然人憑證復用申請審核通過後，須多久的時間才能進行相關應用服務作業？ How long does it take for the related application services and operations after the application of resuming the alien citizen natural person certificate is approved?
一般而言，各應用服務單位與自然人憑證系統資料庫之間，進行資料連結更新約需一至三天的時間，但因各應用服務單位身分確認對照檔資料進行資料更新的時間點不同，建議您於憑證復用三天後再使用各項應用服務。
It generally takes about one to three days to update the data link between each application service unit and the database of the natural person certificate system. However, each application service unit updates the identity verification and comparison file data at different time points, and thus you are recommended to use the application services three days after the resumption of the certificate resumption.
It generally takes about one to three days to update the data link between each application service unit and the database of the natural person certificate system. However, each application service unit updates the identity verification and comparison file data at different time points, and thus you are recommended to use the application services three days after the resumption of the certificate resumption.
外來人口自然人憑證暫時停用(恢復使用)線上申請通過後，憑證管理中心將於多久期限內完成本作業？
How long does it take for the Certificate Management Center to complete the suspension or resumption operation after the online application for the suspension/resumption of the alien citizen natural person certificate is passed?
本憑證管理中心自註冊窗口受理憑證暫時停用(恢復使用)申請時起，將於一個工作天內完成憑證暫時停用(恢復使用)處理程序。
This Certificate Management Center will complete the certificate suspension/resumption processing procedure within one working day after the Registration Window accepts the certificate suspension/resumption application.
本憑證管理中心自註冊窗口受理憑證暫時停用(恢復使用)申請時起，將於一個工作天內完成憑證暫時停用(恢復使用)處理程序。
This Certificate Management Center will complete the certificate suspension/resumption processing procedure within one working day after the Registration Window accepts the certificate suspension/resumption application.